Team and roles
Everyone who works at your studio has a role. The role decides which pages they see and what they can change. You manage roles on the Team page.
The four roles
| Role | What it’s for |
|---|---|
| Owner | Everything, including billing and other owners. |
| Admin | Everything except managing owners. |
| Front desk | Families, enrollment, payments, and check-in. |
| Instructor | Their classes, attendance, and notes. |
A few pages only show for some roles:
- Events, Billing, and Concessions are for owners, admins, and front desk. Concessions only appears once your studio sells something at the stand.
- Reports is for owners and admins.
- On Today, only owners and admins see this month’s money, Needs you, and Next 7 days.
- Owners and admins manage the team, payments with Stripe, the Spotter plan, and the Settings page.
Parents aren’t team members. They use the parent app.
Who can manage the team
Owners and admins can invite people, change roles, revoke invites, and remove people. Admins can’t make anyone an owner or change an owner’s role. Nobody can change their own role or remove themselves.
Change someone’s role
Open Team
Everyone at the studio is listed, owners first. Your own row says (you).
Pick a new role from the menu on their row
The change saves right away.
A studio always needs at least one owner. To step down as the only owner, make someone else an owner first.
Remove someone
Invites
To add someone, click Invite people. Invites waiting to be accepted show under Pending invites, where you can Revoke them. See Invite your team.