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MessagesSend a message

Send a message

Write an email to families right from Spotter. It goes to the parents and guardians with an email address, and shows on the Messages page with who got it.

Owners, admins, and front desk staff can send messages. Instructors can read the Messages page but not send.

To everyone or one class

Click New message

On the Messages page, click New message at the top.

Pick who it goes to

In To, choose All enrolled families (every family with a child enrolled in a class) or a class’s families. Below it, Spotter shows how many parents with an email it will reach.

Write it

Add a Subject and your Message.

Click Send

The message opens so you can watch it go out to each recipient.

To one family

Open the family’s page and click Message. The To box is skipped, since it goes to that family. See Families.

To families you pick

On the Families list, check the families you want, then click Message. It goes to every family you selected, up to 1,000 at a time.

Good to know

  • Each parent gets one copy, even if they’re in more than one of the families or classes.
  • Families can reply. Replies go to the address in Settings → Family emails → Replies go to. See Automatic notices.
  • Every email includes a button that opens Spotter.
  • If no one in the group has an email address, Spotter says so and won’t send.

Where to go next

Last updated on