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Settings and teamPayments with Stripe

Payments with Stripe

To take payments online, your studio sets up its own Stripe account from inside Spotter. Once it’s live, families can pay by card or bank account in the parent app and turn on autopay. Money goes straight to your studio’s bank account through Stripe, and Stripe’s processing fee comes out of each payment.

You don’t need Stripe to use Spotter. Cash and checks can always be recorded by hand. See Billing.

Only owners and admins can set up and manage payments. Front desk and instructors see whether payments are live.

Set up payments

Setup takes about 10 minutes. Have your business details, who owns the business, and your bank account for payouts ready.

Open Settings → Payments

Enter the Email for your Stripe account

It starts with your email. Stripe sends sign-in links and payout notices here, so use an inbox you read.

Click Set up payments

Stripe’s setup form opens right on the page.

Finish Stripe’s form

Enter your business details, owners, and bank account. You can leave and come back. Spotter checks with Stripe when you close the form.

Payment status

A tag next to Payments shows where things stand:

  • Accepting payments: you’re live. Families can pay online.
  • Accepting payments · Stripe needs a detail: you’re live, but Stripe wants more information.
  • Finish setting up: Stripe is waiting on you to finish the form.
  • Stripe is reviewing your details: you’re done, and Stripe is checking.
  • Not available for this business: Stripe can’t take payments for this business.

When Stripe needs something, a banner at the top of the section says what.

Once you’re live

The Payments section shows three buttons:

  • Open Stripe Dashboard: your studio’s own Stripe account.
  • Payouts: deposits to your bank, without leaving Spotter.
  • Business details: review and update what Stripe has on file for your business.

Your next deposit also shows on Today for owners and admins.

Start over

If you started with the wrong email, or Stripe asks for a password you don’t have, you can start again as long as you aren’t taking payments yet.

Click Start over under Stripe’s form

Confirm with Start over

The unfinished Stripe account is closed. Enter a different email and click Set up payments again.

Once your studio is accepting payments, you can’t start over here. Change your details in Stripe instead.

Where to go next

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